Return & Exchange Policy

Return & Exchange Policy

Exchange & Refund Requests  – Please submit a request for a exchange or a refund via Orders in My Account. Place your request for a return or refund within 7 days of delivery. If, for some reason, an item is not delivered, submit your request for a refund via Facebook Messenger, Whatsapp or Email within 15 days of the most recent estimated date of delivery. We have no obligation to consider a request placed outside 15 days of the date of delivery or the latest estimated date of arrival.

I changed my mind
• You can cancel an order within 8 hours of the time you placed it (Same Day Cancellation).
• If purchased items have been delivered before Glamour Store receives a cancellation, you are responsible for the costs of return delivery free.

This is not what I ordered – If you receive an item that is damaged, not the size or color you ordered, or not reasonably consistent with the item listing, you are eligible for a refund. We may request some evidence of the issue – typically just a photo or two.

It never arrived – If you don’t receive an item you ordered, you are eligible for a refund. Please contact us within 15 days of the most recent estimated date of delivery.

Return and refund requests should be placed from within the website – locate the order in your order history and click Request Refund.

Note – Glamour Store is not providing any kind of cashback or moneyback guarantee. You’ll recieve a coupon for the amount of the product you have ordered and willing to exchange. The product you will buy with the coupon is delivered to you without delivery charges, and you have to hand over the product that you wish return to the Delivery Partner of Glamour Store.